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• We are looking for an experienced client care professional to join our Client Success team. You will work with industry leading multi-channel retailers developing, evaluating and executing their direct marketing efforts. This is a hands-on, action-oriented position in a fast-growing company.
  • Company location: Suffern, NY
  • Position location: Suffern, NY. This role requires approximately 5 – 10% travel nationally
  • Expected hours of work: This is a full-time position. Generally, work is performed Monday through Friday, though holidays and weekends may be required

  About LS Direct

  From predictive analytics to the customer mailbox, LS Direct Marketing is the trusted one-stop partner for today’s savvy omnichannel retailers to deliver data-driven, highly personalized direct marketing messages at just the right time. Through our proprietary technology and team of data scientists and designers, we help our clients with actionable solutions to drive customer conversion and to achieve measurable ROI – at every stage of the buying journey.

  Core Responsibilities

  • Lead the planning, development and execution of direct marketing programs for assigned clients in a manner which promotes a long-term multi-solution partnership
  • Using a consultative approach working with key client decisionmakers, identify and understand client challenges and business needs to provide the best solutions and additional revenue opportunities
  • Ensure client satisfaction by setting and meeting client expectations. Execute highly professional, high-caliber client status meetings, discussions and presentations, including post-campaign analysis both in person and via web and phone meetings
  • Understand and effectively communicate our product offering and communicate the value proposition of our products and services throughout the process
  • Manages the internal team to meet client expectations, execute campaigns and day-to-day deliverables. “Own” client campaigns from start to finish
  • Work effectively with Sales team to ensure timely, high-quality client launches

   

  We’re Looking for Someone With

  • 5+ years in a client facing Account Executive or similar role
  • BA or MA degree in Business, Management, Marketing, Communication or a similar relevant field
  • Marketing account management experience strongly preferred. Knowledge of direct marketing a plus
  • Significant organizational skills and experience with CRM tools and MS Office
  • Excellent verbal and written communication skills to build and maintain relationships and marketing plans and proposals. A highly professional character, and confident, articulate communication style
  • Team and execution oriented. Builds positive company culture, highly engaged, solicits and provides feedback proactively, self-starter, results oriented who relies on objective evidence and resolves issues both internally and externally in a non-confrontational way
  • Experience effectively negotiating and upselling

We’re looking for a front-end developer to join our dashboard development team. You’ll be developing visualizations for our dashboard product that is used daily by our expansive list of clients. Developers on the Dashboard team are focused on improving that experience and building UI that makes complicated marketing efforts easy to understand and execute.

Company location: Suffern, NY

Core Responsibilities:

• Developing KPIs track performance and proposing and implementing visualizations
• Dashboard creation using modern front-end frameworks and MySQL
• Improve navigation, search, and other user-facing web experiences

We’re Looking For Someone With:

• Strong knowledge and experience with modern JavaScript, HTML, and CSS
• 3+ years experience building component-based web apps with modern JavaScript front-end frameworks (e.g. React, Vue, Angular, Ember)
• Adobe Coldfusion Experience
• Experience working with Power BI, Tableau, or equivelant
• Proficient with SQL/MySQL queries and accessing data
• Proficient with MS Project, MS Excel, MS Word
• Effective at communicating technical issues to non-technical users
• Ability to work under pressure and to independently handle multiple projects and deadlines

We are looking for an experienced marketing professional to establish our marketing department.  You will plan, design, and execute effective marketing strategies and tactics in support of our business goals.  This is a hands-on position with an opportunity to be creative and innovative in a fast-growing company.

Company location: Suffern, NY

Core Responsibilities:

• Plan and execute the marketing strategy in support of business goals
• Assist Business Development (BD) team in identifying new business opportunities and expand existing ones. Maintain and improve the Salesforce CRM data
• Managing the inbound new business including initial screening of prospects through to supporting BD & Client Success (CS) teams as necessary
• Preparation of RFI and RFP responses including working with all areas of the company
• Identifying, planning and coordinating client and trade events
• Develop and execute marketing automation to drive top-of-the-pipeline activity
• Grow and managing social media accounts, particularly LinkedIn, in line with our marketing strategy
• End to end management of our awards process, from identifying awards, mapping out deadlines to helping plan and prepare entries
• Manage web site, including general updates as well as SEO, analysis and reporting. Work with creative teams and developers on complex updates
• Work with account managers on client success programs, gifting, etc.
• Enhance brand and product recognition and positioning
• Maintaining our library of brand assets including pitch decks, working cross-department to ensure everyone is using latest templates and other assets available. Develop and maintain case studies and testimonials
• Identify PR opportunities and work with internal teams to develop press releases and events and internal communications and events
• Develop and execute a social responsibility strategy, including charitable giving and community outreach
• Management of marketing budgets
• Provide management with relevant marketing metrics and recommendations for continuous improvement, and communicate marketing strategies companywide

We’re Looking For Someone With:

• Minimum seven years in a B2B or B2C Marketing role, either agency side or client side
• BA or MA degree in Marketing, Communication or similar relevant field
• Excellent verbal and written communication skills, for presentations, proposals and general copywriting. A confident, articulate communication style
• Strong command of English and grammar
• Experience maintaining a website, and social media accounts. Good understanding of SEO, PPC, Google analytics
• A highly professional character. Team oriented
• Fluency in MS Office – PowerPoint in particular
• A proven track record of exceptional performance and high productivity
• Experience with Marketing automation, email development and deployment
• Available to travel in excess of 10% of time. This is a full-time position

What you’ll do:

As an experienced IT Systems Engineer you will help maintain our physical network, server upgrades, and help manage data assets. Knowledge in networks and VMWare ESXi is required.

Company Location: Suffern, NY 10901

Qualifications:

• Bachelor’s Degree in Computer Science related field, or equivalent experience
• 2+ years’ experience in web and software development
• Demonstrated knowledge of web technologies, such as HTML, CSS and JS
• Knowledge or VMWare ESXi / VSphere  VMWare Cluster Experience; Windows Server 2008-2016 Experience; Active Directory; DNS
• Ability to work independently and multi-task effectively
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail

Essential Functions:

• Test and maintain software features to ensure functionality and optimization
• Implement new software applications
• Maintain and improve the performance of existing software
• Clearly and regularly communicate and coordinate activities with management and business colleagues
• Design and update databases
• Recommend improvements to existing applications as necessary

Strong knowledge of the following is a plus:

• Javascript, including AngularJS and JQuery
• Adobe Coldfusion
• HTML and CSS

Basic knowledge of the following is a plus:

• git
• MySQL
• Version Control and Continuous Integration
• Knowledge of the following are a plus: PHP, WordPress, Python

Experience & Education:

• Web Development: 2 years experience (Required)
• Bachelor’s or equivalent

What you’ll do:

As a developer at LS Direct you will be supporting the development of external and internal web-based applications. Working in a fast-paced development environment, you’ll be developing applications using Java, AngularJS, Adobe Coldfusion, and MySQL. A successful candidate would be a self-starter who can flesh out development issues and perform tasks with minimal supervision.

Company Location: Suffern, NY 10901

Qualifications:

• Bachelor’s Degree in Computer Science related field, or equivalent experience
• 2+ years’ experience in web and software development
• Adobe Coldfusion Experience required
• Demonstrated knowledge of web technologies, such as HTML, CSS and JS
• Knowledge of JSON
• Ability to work independently and multi-task effectively
• Flexible and willing to accept a change in priorities as necessary
• Strong attention to detail

Essential Functions:

• Test and maintain software features to ensure functionality and optimization
• Develop and implement new software applications
• Maintain and improve the performance of existing software
• Clearly and regularly communicate and coordinate activities with management and business colleagues
• Design and update databases
• Recommend improvements to existing applications as necessary

Strong knowledge of the following:

• Javascript, including AngularJS and JQuery
• Adobe Coldfusion
• HTML and CSS

Basic knowledge of the following:

• git
• MySQL
• Version Control and Continuous Integration
• Knowledge of the following are a plus: PHP, WordPress, Python

Experience & Education:

• Web Development: 2 years (Required)
• Bachelor’s or equivalent

Note: Candidate Must be legally authorized to work in the U.S.

What you’ll do:

This is a salaried management position with responsibility for all accounting related functions, including the timely preparation, accuracy and integrity the company’s financial reporting. As a member of the Management Team, and in collaboration with the CEO and ownership, the Financial Controller will play a leadership role in the development and execution of a business strategy to guide and support sustainable growth in shareholder value for the company.

In the role of HR Manager, responsibilities will include the management and oversight of Human Resource related matters and to advocate for a professional working environment, that fosters respect, open communication and the achievement of company goals and objectives.

Company Location: Suffern, NY 10901

Some key facets of this job:

Maintenance of all accounting records in accordance with generally accepted accounting principles and a system of strong internal controls.

• Coordination and preparation of the annual budget activities, including the annual capital expenditure budget.
• Provides analysis and reporting of financial results, including explanations for variances to budget, including any changes in outlook or expectations.
• Preparation of annual financial statements, including coordination of activities with the company’s outside accounting firm.
• Manages the customer credit evaluation process for new customers and oversees the collection of customer accounts receivables and all credit and collection activities.
• Manages all procurement functions.
• Maintenance of Accounts Payable systems and expense approval processes. Works with other managers to ensure vendors are performing within the terms of their agreement
• Provides cost accounting expertise and guidance for manufacturing operations. Works closely with manufacturing operations to ensure accurate and timely capture of all production costs and effective analysis of production variances.
• Works closely with the CEO to ensure appropriate pricing decisions are made, taking into effect company’s contribution/gross margins, competitive and other market conditions. Also, responsible for evaluating and overseeing pricing promotional activities.
• Responsible for all monthly, quarterly and annual account reconciliations.
• Responsible for reconciliation of all bank accounts on a monthly basis and petty cash as needed.
• Responsible for scheduling and coordinating any audit activities (payroll, workman’s compensation and accounting).
• In collaboration with the print facility Manager, manages the Inventory process at year end.

Human Resources

• Manages company HR activities including but not limited to; hiring, record maintenance, insurance, payroll, and required regulatory reporting.
• Reviews insurance programs on a regular basis with President to ensure that the company has appropriate coverage and competitive rates.
• Helps to foster an environment that encourages and supports professionalism, individual growth, teamwork, collaborative interaction, open communication and performance excellence.
• Works with Management Team, supervisors and employees to effectively resolve employee issues.
• Ensure accurate and timely preparation and submission of payroll data and all related local, state, and federal forms, including all manual payroll and bonus checks.
• Verifies accurate vacation time balances are being maintained.
• Develops and maintains accurate employee files that document hire dates, dates of last pay increases, disciplinary issues, etc.
• Provides leadership in promoting a continued company focus on safety.

Job Requirements

• 6 + years’ business experience, including relevant experience as a Financial Controller. HR Management experience is a plus.
• 4-year degree required and an advanced Accounting / Finance degree preferred.
• Strong accounting software and administrative skills.
• Demonstrable experience with financial spreadsheets and accounting software. Proficient with Microsoft Office and QuickBooks.
• Excellent communication skills and analysis skills.
• Able to maintain strict confidentiality regarding business and financially sensitive information and a high level of integrity.
• Ability to work collaboratively with fellow employees, customers, suppliers, outside professionals, senior management and ownership.